Apparrel Warranty

We take pride in offering high-quality apparel; however, on rare occasions a piece may be faulty. In such cases, we are happy to provide a 30-day warranty against manufacturing defects. 

This warranty covers defects such as faulty stitching, broken zippers, or fabric flaws present at the time of purchase.

This warranty does not cover:

- normal wear and tear (including pilling, fading, or shrinkage),

- accidental damage, misuse, or alterations,

- damage caused by improper washing, drying, or storage, or

- sizing issues (see our Refund Policy)

If you receive a faulty item due to a manufacturing defect, you have 30 days from the delivery date to submit a claim. Once your claim is approved, you will be eligible for a replacement shipped at our cost. If the item is out of stock we are happy to issue a store credit or a refund. 

Please note: Keep all previously damaged items, as they may be required for future warranty claims. Warranty coverage applies only to items purchased directly from Salt and Sun The Label.

If you are eligible and wish to submit a claim, please reach out to us at saltandsunshop@outlook.com.au with the following information:

• Current shipping address
• Your order number
• Proof of purchase
• Which item is damaged
• A description of the problem
• Photographic evidence

Salt and Sun The Label reserves the right to deny any warranty claim.

Whilst our preferred method of rectifying warranty claims is replacement, you may choose to have a refund on the faulty item.